All Seasons Auto Accessories LLC is committed to providing customers with reliable automotive interior accessories. If you are not satisfied with the items you received, you may request a return or refund in accordance with the following policy.
- Return Period
Customers may submit a return request within 30 days of receiving the merchandise. Unless otherwise required by applicable law, we may be unable to accept return requests made after this 30-day period.
- Return Conditions
Items submitted for return should be kept in their original condition as much as possible—meaning they must be unused, uninstalled, and undamaged—and must include the original packaging, accessories, and relevant tags.
The following situations may render an item ineligible for return:
The item shows clear signs of use, installation, or damage;
The item was damaged due to improper handling by the customer;
The item is missing original packaging or essential accessories;
The return request falls outside the specified return period;
Other situations that do not meet return requirements.
Eligibility for return will be determined based on the actual condition of the item.
- Quality Issues and Incorrect Items
If you receive an item with quality issues, damage from shipping, or an incorrect item, please contact us promptly upon discovering the problem.
Please provide your order number along with relevant information, such as photos of the item and its packaging, so we can verify the issue.
If the issue is confirmed to be a product defect or an error in order processing on our part, we will—depending on the specific circumstances—provide a replacement, a refund, or another reasonable solution, and we will cover the return shipping costs in accordance with our policy.
- Returns for Non-Quality Reasons
If the return is due to personal reasons—such as a change of mind, an incorrect purchase, or the item no longer being needed—the customer may be responsible for the return shipping costs.
Once the item is returned, we will inspect its condition. Items that meet the refund criteria will be refunded in accordance with this policy.
- Return Address
Once customer service has confirmed the return, we will provide the customer with specific return details.
817 N 20th Ave Apt 2
Yakima, WA 98902
Please do not ship items to the address above or choose a different return address without prior confirmation from customer service. If you need to return an item, please contact customer service first to confirm eligibility and the correct return address.
- Refund Method
Once the return request has been approved, refunds will generally be issued to the original payment method used when the order was placed. We typically process refunds after confirming that the returned items meet the eligibility criteria. Banks, credit card companies, or other payment providers may require additional processing time; therefore, the actual time it takes for funds to appear in your account may vary.
- Refund Amount
For orders eligible for a refund, we generally refund the purchase price of the items in accordance with our policy.
Whether original shipping fees are refunded depends on the reason for the return, the order details, and applicable laws. Shipping costs incurred due to personal reasons on the part of the customer are generally non-refundable.
- Refusal of Refund Requests
If returned items do not meet the return conditions specified in this policy—for example, if the items have been used, installed, or damaged, or are missing necessary accessories—we may refuse the refund or adjust the refund amount based on the actual condition of the items.
If a refund request is not approved, we will explain the reason to the customer based on the specific circumstances.
- Order Cancellation
If you wish to cancel an order, please contact customer service as soon as possible. We will make every effort to assist with the cancellation if the order has not yet entered the processing or shipping stage.
If the order has already been processed or shipped, direct cancellation may not be possible; in such cases, the customer may need to request a return in accordance with our return policy.
- Contact Us
If you need to request a return, refund, or exchange, please contact us via the customer service email or contact details listed on our website and provide the following information:
Order number;
Name of the purchased item(s);
Reason for the return;
Necessary photos of the item(s) and packaging.
We will review your request as soon as possible after receipt and provide an appropriate solution in accordance with this Refund and Return Policy.